2 of 2 Contract Incident Analyst Jobs

IS Problem & Incident Analyst London - Hybrid 6-month contract Salary: £60,000 £63,000 Join Our Team as an Incident Analyst! Are you passionate about problem-solving and ensuring seamless operations? Our client is seeking a dynamic Incident Analyst to join their innovative team! If you thrive in fast-paced environments and have a … knack for clear communication and decisive action, this opportunity is for you! What You'll Do: As an Incident Analyst, you'll play a crucial role in minimizing business and customer impact during incidents. Your expertise will shine as you: Make swift, effective decisions to manage incidents, utilizing recognized escalation routes as necessary. Lead and coordinate technical discussions … engaging the right support teams to create robust action plans that restore services quickly. Maintain clear and consistent communication with all stakeholders throughout the incident lifecycle, ensuring everyone is informed and engaged. Document all incidents thoroughly in the ITSM tool, providing an audit trail of activities and decisions. Conduct root cause analysis on problems, employing recognized problem-solving methodologies More ❯

IS Problem & Incident Analyst London - Hybrid 6-month contract Salary: £60,000 £63,000 Join Our Team as an Incident Analyst! Are you passionate about problem-solving and ensuring seamless operations? Our client is seeking a dynamic Incident Analyst to join their innovative team! If you thrive in fast-paced environments and have a … knack for clear communication and decisive action, this opportunity is for you! What You'll Do: As an Incident Analyst, you'll play a crucial role in minimizing business and customer impact during incidents. Your expertise will shine as you: Make swift, effective decisions to manage incidents, utilizing recognized escalation routes as necessary. Lead and coordinate technical discussions … engaging the right support teams to create robust action plans that restore services quickly. Maintain clear and consistent communication with all stakeholders throughout the incident lifecycle, ensuring everyone is informed and engaged. Document all incidents thoroughly in the ITSM tool, providing an audit trail of activities and decisions. Conduct root cause analysis on problems, employing recognized problem-solving methodologies More ❯