1 of 1 Remote Contract Insight Manager Jobs

to improve the well-being of our colleagues, customers, and communities. Are you passionate about shaping customer experiences in digital wellness? Join us at Holland & Barrett as the Experience Insight & Optimisation Manager for H&B&Me on a 12 months fixed term contract , our flagship wellness platform. In this pivotal role, you'll lead the insight strategy … innovation and long-term engagement, using customer understanding to shape features, content, and services that support healthier lives. This is an exciting opportunity to sit at the heart of insight, product, and UX—turning data into decisions that elevate digital wellbeing. The Role: Key Responsibilities: Lead the insight roadmap for H&B&Me, aligning product strategy with customer … support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices. The Person: Key Requirements: Strong experience in customer or digital insight roles, ideally within mobile apps or wellness platforms. Skilled in both qualitative and quantitative research, journey mapping, and CX methodologies. Proficient in tools like Google Analytics, Mixpanel, Qualtrics, and More ❯