Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure timely resolution. Track and report on KPIs and team performance. Implement best practices in IT service delivery. What We're Looking For More ❯
management, within Energy/Construction/Utilities Hands on leadership and team management skills. Proven experience with Enterprise Technologies (SOC/SIEM/XDR). Strong working knowledge of M365 security features. Familiarity with cloud platforms, in particular Azure and/or AWS. Ability to effectively communicate SOC value to stakeholders through clear and efficient reporting. Clear knowledge of current More ❯
Employment Type: Contract
Rate: £600.0 - £800.0 per day + up to £800 per day (Inside IR35)
management, within Energy/Construction/Utilities Hands on leadership and team management skills. Proven experience with Enterprise Technologies (SOC/SIEM/XDR). Strong working knowledge of M365 security features. Familiarity with cloud platforms, in particular Azure and/or AWS. Ability to effectively communicate SOC value to stakeholders through clear and efficient reporting. Clear knowledge of current More ❯
Utilities Holds an Active Security Clearance (SC) Hands on leadership and team management skills. Proven experience with Enterprise Technologies (SOC/SIEM/XDR). Strong working knowledge of M365 security features. Familiarity with cloud platforms, in particular Azure and/or AWS. Ability to effectively communicate SOC value to stakeholders through clear and efficient reporting. Clear knowledge of current More ❯
Employment Type: Contract
Rate: £600.0 - £800.0 per day + up to £800 per day (Inside IR35)
Utilities Holds an Active Security Clearance (SC) Hands on leadership and team management skills. Proven experience with Enterprise Technologies (SOC/SIEM/XDR). Strong working knowledge of M365 security features. Familiarity with cloud platforms, in particular Azure and/or AWS. Ability to effectively communicate SOC value to stakeholders through clear and efficient reporting. Clear knowledge of current More ❯
M365 Engineer 6-month initial contract Up to 540pd DOE (Umbrella/Inside IR35) Milton Keynes (3 days per week) Active DV Clearance required My client requires a M365 Engineer to work at their site in Milton Keynes. Candidates will need to have active DV clearance. This is a fantastic opportunity for any DV cleared M365 Engineer to work on … interesting and varied projects. You will be tasked with providing 3rd line support for Microsoft services including: Exchange, Defender, SharePoint & Entra, Teams, Intune, Power Platform including Power Apps and Power BI, PowerShell Scripting and Purview Security. Essential Experience Needed: Agile & ITIL Foundation level/relevant experience Microsoft role-based certification - associate and or expert Practitioner level knowledge of More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Rise Technical Recruitment Limited
M365 Engineer 6-month initial contract Up to £540pd DOE (Umbrella/Inside IR35) Milton Keynes (3 days per week) Active DV Clearance required My client requires a M365 Engineer to work at their site in Milton Keynes. Candidates will need to have active DV clearance. This is a fantastic opportunity for any DV cleared M365 Engineer to work on … interesting and varied projects. You will be tasked with providing 3rd line support for Microsoft services including: Exchange, Defender, SharePoint & Entra, Teams, Intune, Power Platform including Power Apps and Power BI, PowerShell Scripting and Purview Security. Essential Experience Needed: Agile & ITIL Foundation level/relevant experience Microsoft role-based certification - associate and or expert Practitioner level knowledge of More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Morgan Hunt Recruitment
AI upskillingupskilling programmes. The successful candidate will provide practical, policy-aligned training to staff at all levels.Key responsibilities: Delivering mandatory AI and data training Creating practical Copilot scenarios in Microsoft365 apps (Teams, Outlook, Word, PowerPoint, Excel) Embedding responsible AI behaviours such as human oversight, accuracy checks, bias awareness, and lawful use The role requires: Proven experience More ❯
your experience with OpenText Identity Manager (formerly Micro Focus) to address and resolve the backlog of issues. Integration Knowledge: Demonstrated ability to integrate systems such as iTrent, SITS, and Microsoft365 seamlessly. Legacy Technology Proficiency: Confidence in navigating and resolving issues in legacy systems that may pose unique challenges. Contract Details Start Date: Immediate start required. Duration More ❯
Widnes, Cheshire, North West, United Kingdom Hybrid / WFH Options
Halton Housing
environment. Experience of managing performance across multi-disciplinary teams Previous experience of implementing IT changes and acting as system administrator and experience of managing performance. A strong level of Microsoft365 experience including TEAMS and Excel. Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes What Youll Get More ❯
be considered. Person Specification Experience Essential Strong general administrative skills and experience (at least 2-years) Keen attention to detail, with strong numeracy skills Excellent IT skills, confident using Office365 package (Outlook, Excel, PowerPoint, Teams) Experience of working in a project delivery environment Experience updating & maintaining project management documents for planning, risk, budget, and related governance Excellent written and verbal More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
re talking Windows Server, Active Directory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot and resolve issues across both on-prem and cloud environments. Collaborate with internal IT teams to plan and deliver migration with minimal disruption. Provide technical expertise on Wintel … scripting know-how to automate tasks and streamline deployment. Solid understanding of hybrid Exchange environments and Azure AD Connect. Bonus Points For: Experience in highly regulated environments. Familiarity with M365 security and compliance features. Any relevant certifications (Microsoft, Azure, etc.). More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
re talking Windows Server, Active Directory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot and resolve issues across both on-prem and cloud environments. Collaborate with internal IT teams to plan and deliver migration with minimal disruption. Provide technical expertise on Wintel … scripting know-how to automate tasks and streamline deployment. Solid understanding of hybrid Exchange environments and Azure AD Connect. Bonus Points For: Experience in highly regulated environments. Familiarity with M365 security and compliance features. Any relevant certifications (Microsoft, Azure, etc.). More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
an experienced Azure Senior Systems Engineer to join our IT Infrastructure team. This role is responsible for delivering, supporting and optimising critical infrastructure systems across Azure, Microsoft Intune, O365, and Active Directory. You will act as a subject matter expert, a key escalation point for complex technical issues, and play a lead role in ensuring service reliability, security, and … IT teams to ensure the smooth running of all infrastructure services. Essential Skills & Experience Proven track record in a similar Senior Infrastructure/Systems Engineer role. Expert knowledge of: Microsoft Azure & Azure AD (VMs, networking, identity management). Microsoft Intune (MDM, application deployment, policies). Windows Server environments and O365. Strong background in infrastructure support, design, and delivery More ❯
Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Reed
professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. Proficiency with MicrosoftOffice 2016–2024, Office365, OneDrive, and Teams. Experience with Active Directory – user management, group policies, and device administration. Solid understanding of networking – TCP/IP, routers, switches, Wi-Fi configuration. Hands-on More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. Proficiency with MicrosoftOffice 2016-2024, Office365, OneDrive, and Teams. Experience with Active Directory - user management, group policies, and device administration. Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration. Hands-on More ❯
and our teams. Job description Job responsibilities Manage, maintain, optimise and develop our user and devices within MS Active Directory, Microsoft Intune, Enterprise Configuration Manager and across the M365 collaboration environment. Maintain personal and professional development to meet the rapidly evolving requirements of MS Windows and M365 in both private and NHS shared tenant contexts. Participate in appropriate training … read the full job description attached. Person Specification Qualifications Essential - Degree level qualification or equivalent in computing or related field. Technical Accreditation in one or more of the following: - Microsoft MCP/MCSA/MCSE - Cisco CCNA - Citrix CCA - VMware VCP - Evidence of continuing professional development - ITIL v3 Foundation Experience Essential - Advanced theoretical and specialist knowledge across one or More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
DBS required We're seeking an IT Support Engineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office365, telephony and network systems, ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and … Wi-Fi.* Log, manage, and resolve incidents, escalating when necessary.* Support and administer Office365 and college printing systems.* Troubleshoot hardware and software issues, ensuring timely resolution.* Assist with software deployment and management (SCCM, Jamf Pro).* Cover the IT Service Desk and provide project support when required.* Maintain network patching and equipment moves to best practice standards. … Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows 10, Office365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills, with the ability to support non-technical users. Desirable: VMWare, Mac OS administration, server management, PowerShell, and networking (TCP/IP, DNS, DHCP). Hours: 35 hrs per week More ❯
candidate should have the skills and experience included below; Strong experience providing 1st & 2nd Line IT support Working knowledge of Microsoft Operating Systems, Microsoft Exchange, Office, Office365, Teams, SCCM, Intune and other common tools Ensure end users are provided efficient and timely second level BAU support on a daily basis Liaise with Service Management and More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
Durham, County Durham, Framwellgate Moor, United Kingdom
Rullion - Eon
troubleshooting, resolve technical issues, and ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to … for We'd love to hear from you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and MicrosoftOffice Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The ability to work both independently and as part of a team Why More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Human Capital Ventures
IT team with day-to-day administrative duties such as maintaining documentation, resolving tickets, and completing request fulfilments. Administer user access rights via Active Directory, Azure AD, Exchange, Office365, SharePoint, InTune, and other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve … Manager. About You 1+ year experience in an IT Administrator, Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent More ❯
needs. Maintain documentation, best practices, and compliance with security standards. Essential Skills & Experience: Proven experience as a SharePoint Administrator in a secure environment. Strong knowledge of SharePoint Online, Office365, and/or SharePoint 2016/2019. Understanding of permissions, governance, and content management. PowerShell scripting for automation and administration. Familiarity with Microsoft Teams, OneDrive, and wider … M365 integration. Strong troubleshooting skills and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure Active Directory and security controls. More ❯
needs. Maintain documentation, best practices, and compliance with security standards. Essential Skills & Experience: Proven experience as a SharePoint Administrator in a secure environment. Strong knowledge of SharePoint Online, Office365, and/or SharePoint 2016/2019. Understanding of permissions, governance, and content management. PowerShell scripting for automation and administration. Familiarity with Microsoft Teams, OneDrive, and wider … M365 integration. Strong troubleshooting skills and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure Active Directory and security controls. More ❯