Platform IT Support Engineer
- Hiring Organisation
- Gleeson Recruitment Group
- Location
- Hertfordshire, United Kingdom
- Employment Type
- Contract
Workplace Analyst to work for an established organisation based in Hertfordshire This is an excellent opportunity for an IT Support Analyst or Desktop Support Engineer who enjoys hands-on troubleshooting, working directly with users and improving the overall technology experience across a business. The role combines traditional … events. Deliver desk-side, remote and walk-up IT support, ensuring a positive end-user experience. Manage incidents and service requests through an ITSM platform, taking ownership through to resolution. Configure, deploy and maintain end-user devices, supporting onboarding, offboarding and hardware refresh activities. Identify recurring technical issues ...