2 of 2 Contract Process Architecture Jobs

organisation. Responsibilities Design and document end-to-end business processes aligned with the target operating model. Translate customer and user journeys into detailed process flows and service interactions. Develop clear process models using industry-standard notations (e.g., BPMN). Drive process standardisation, simplification, and automation. Facilitate workshops … validate designs and gather stakeholder feedback. Link process designs to application and system architecture for seamless implementation. What you'll need to succeed Proven experience in Process Architecture, Business Analysis, or Operational Design. Background in regulated industries or high-volume sales/service environments. Experience designing

initiative that will shape the future operating model and deliver a step-change in customer experience and operational efficiency. Your new role As Business Process Architect, you will play a pivotal role in designing the end-to-end Target Operating Model (TOM) for the future state. You will: Analyse … technology, focusing on customer experience, compliance, and scalability rather than deep technical detail. What you'll need to succeed Proven experience in business process architecture, operating model design, or large-scale transformation programmes. Strong ability to think holistically and translate complex business needs into clear, future-focused process