10 of 10 Remote Contract SLA Jobs

Quality Assurance Execute comprehensive test plans, perform post-implementation validation, and execute rollback procedures when necessary. This includes network performance testing, and site resilience testing, ensuring all systems meet SLA requirements before production handover. Documentation, Knowledge Transfer, and Operational Handoff - Create detailed technical documentation including network diagrams, configuration templates and operational procedures. Conduct knowledge transfer sessions with operations teams ensuring More ❯

access points and switches. Manage service desk tickets using ITSM tools, maintain accurate documentation and update knowledge-base articles. Work collaboratively with account managers and technical teams to ensure SLA compliance, client satisfaction and continuous improvement. Contribute to onboarding/migration projects, system updates or client site roll-outs where required. What we’re looking for Extensive service-desk/ More ❯

license and any other IT controls as required Ensures that all documentation is archived properly and arranges its disposal at the end of the archive period Monitors compliance of SLA’s and deadlines About You Experience within an IT role within a Service Desk environment Strong communication skills and the ability to explain technical issues in rudimentary terms Vast experience More ❯

through to deployment, with minimal supervision. Your Responsabilities: Provide senior technical support across multiple customer environments within managed services and project engagements. Manage high-priority incidents and escalations, ensuring SLA compliance and performing root cause analyses for critical issues. Proactively monitor customer environments to preemptively resolve issues. Engage in systems management activities including patching, upgrades, and performance tracking. Design and More ❯

modernize legacy OSS/BSS stacks into modular, API-exposed digital ecosystems. Enable and scale Enterprise Business services — including managed SD-WAN, VPN, Broadband, and Hybrid Network offerings; ensure SLA, QoS, and service assurance compliance. More ❯

data quality or CRM/MDM enhancement projects. You will join an established team and input customer data into the client's core systems to agreed standards, targets and SLA's. You will also work on duplication projects and be proactive in identifying any opportunities for process improvements by making recommendations to the leadership team. We require a computer literate More ❯

before taking their next career step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their work. The role involves supporting More ❯

before taking their next career step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their work. The role involves supporting More ❯

expansion of their Customer Data team. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's. This is an exciting opportunity for someone to join a friendly and forward-thinking team that plays a key role in maintaining the quality of customer data. The role More ❯

Job Title: Airtable Support Engineer Location: London, England (Hybrid 3 days in office at either 22 Bishopsgate, EC2N 4BQ or 1 Battersea Power Station, SW11 8BZ) Job Type: Contract (Inside IR35) Duration: 6 Months Job Summary: Join Tata Consultancy Services More ❯