76 to 100 of 100 Contract Service Management Jobs

secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities * Lead the end to end delivery of remote … plans, architecture alignment packs, and governance artefacts. * Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. * Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. * Collaborate with service management ...

activities following the full end-to-end Software Development Lifecycle. Assist in translating business needs into clear user stories and acceptance criteria within requirements management tooling (Jira), supporting sprint planning and backlog grooming. Actively participate in agile ceremonies (sprint planning, stand-ups, retrospectives, reviews) as an engaged team member. … related field (recent graduates or those completing their degree are encouraged to apply). Demonstrable experience of agile product development, using IT service management principles. Strong analytical and problem-solving skills, and the ability to communicate clearly to both technical and non-technical audiences. Familiarity with agile frameworks ...

initial contract until 18/12, paying between £45- £50/Hr Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile We are seeking an experienced OT Cyber Security Analyst … support and strengthen cyber security across industrial and operational technology environments. This role focuses on securing critical systems through the deployment, management, and enhancement of OT security controls, while helping drive continuous improvements in monitoring, governance, and risk management practices. The successful candidate will play a key role ...

technical leads make informed decisions. This role is a brilliant launchpad into digital delivery or technical coordination. Youll gain exposure to infrastructure, applications, data, service management and supplier engagement, building a strong foundation for future progression in a modern, ambitious digital department. This is a fast-paced, varied … will be comfortable collaborating with technical teams, suppliers, and a broad range of stakeholders, translating complex information into clear documentation, actionable plans, and meaningful management reports. A strong communicator with excellent Microsoft 365 skills, you will be able to produce insightful dashboards and management information that enable senior ...

Centre supporting critical national security environments. This is an opportunity to work at the forefront of cyber defence, leading threat detection, incident response, vulnerability management, and continuous improvement of security monitoring capabilities. As a Senior SOC Analyst, you will play a key role in protecting complex enterprise environments through … management and optimisation of security tooling, threat detection, incident response, and forensic investigations. You will work closely with internal and external stakeholders to enhance SOC capabilities, improve security visibility, and strengthen cyber resilience. Key Responsibilities Maintain and optimise SOC Protect, Detect and Respond tooling. Configure, implement and support ...

Centre supporting critical national security environments. This is an opportunity to work at the forefront of cyber defence, leading threat detection, incident response, vulnerability management, and continuous improvement of security monitoring capabilities. As a Senior SOC Analyst, you will play a key role in protecting complex enterprise environments through … management and optimisation of security tooling, threat detection, incident response, and forensic investigations. You will work closely with internal and external stakeholders to enhance SOC capabilities, improve security visibility, and strengthen cyber resilience. Key Responsibilities Maintain and optimise SOC Protect, Detect and Respond tooling. Configure, implement and support ...

existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key Responsibilities: Lead Application Integration: Oversee the technical onboarding of applications from design to BAU support. Secure Integrations … automation skills (PowerShell preferred). Desirable Qualifications: Relevant industry certifications (e.g., Microsoft Identity/Security/Azure fundamentals). ITIL v4 Foundation or equivalent service management certification. Experience with security frameworks like ISO27001 or Cyber Essentials Plus. If you're ready to take your career to the next ...

Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll … reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills ...

Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll … reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills ...

Service Now Delivery Manager Remote Outside IR35 Role Summary: We are seeking a skilled ServiceNow Delivery Manager to oversee the implementation, enhancement, and support of ServiceNow platforms. The ideal candidate will have a strong background in IT service management and a proven track record of leading successful … improvement initiatives within the ServiceNow environment. Qualifications: - Proven experience as a ServiceNow Delivery Manager or similar role. - Strong knowledge of ServiceNow modules and IT service management. - Excellent leadership and communication skills. - Ability to manage multiple projects and meet deadlines. - Relevant certifications in ServiceNow and project management (e.g. ...

RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves … escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected to work 4 normal shifts (8-5), 1 late shift (10-7) and 2 weekend shifts ...

establishment of cyber profession standards with HR/L&D.Timely access to SL stakeholders, systems, repositories, and tooling (e.g., policy library, LMS, phishing platform, service management/SIEM, PMO data). Availability of policy owners and project managers for reviews and attestations. SL will provide required clearances, facilities ...

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support IT change management processes, and monitor infrastructure to identify and act on performance improvements. Key Responsibilities Support the operation and maintenance of the IT infrastructure Deliver … problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes to protect the live estate Develop and maintain standards and specifications for new network deployments Monitor and optimise infrastructure performance Contribute ...

will provide technical oversight, quality assurance, and coordination across multiple infrastructure domains while driving alignment across regions. This is not a traditional project management role - it requires strong hands-on infrastructure knowledge, stakeholder influence, and a pragmatic, delivery-focused mindset. Key Responsibilities Support regional IT leads across EMEA, Americas … working with multi-region teams and distributed architectures Strong communication skills with the ability to engage technical and executive stakeholders Experience with ITIL-based service management frameworks Desirable Experience in manufacturing or industrial environments (OT networks) Track record of global infrastructure transitions or carve-outs Exposure to compliance ...

ability to engage with internal teams and customers, managing expectations, deadlines, and key deliverables. Strong experience across AWS ecosystem including CloudFormation, Server Migration Service, Redshift, CloudFront, Config, CodePipeline, Terraform, GitHub, and cloud infrastructure design. Excellent presentation and communication skills, with the ability to convey complex technical concepts to both … technical stakeholders. Proven ability to work independently and within teams to deliver against tight timelines in fast-paced project environments. AWS certifications, service management background, and experience collaborating with offshore teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business ...

operations and project delivery. The role will involve: Enterprise Linux administration and troubleshooting Supporting secure, highly available production environments Platform performance, stability and security management Infrastructure automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution … Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security ...

supporting a secure and high-performing network environment. This role offers the opportunity to work across critical infrastructure, supporting both internal teams and managed service providers. Rate : £500 p/day (inside IR35) | DV Cleared (essential) | Corsham Key Responsibilities Monitor and maintain network performance across a live environment Process … service requests and deploy configurations for new services Provide technical support to MSPs and end user services Collaborate with Service Management and customer stakeholders Maintain network documentation and CMDB records Support secure operations, including encryption and annual crypto key processes Participate in an on-call rota ...

terms of driving change to test approaches, including the introduction of new suppliers whilst delivery is in progress Extensive experience in IT Testing & Service management or application support, preferably in financial services or payments Strong knowledge of Payments, SWIFT, ISO 20022 messaging, and real-time payment systems Previous ...

Dynamics best practice. Key Responsibilities Solution & Process Design Lead end-to-end process discovery across the commercial lifecycle: Opportunity Quote Order Fulfilment Billing Service Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales Ensure alignment and integration between Dynamics 365 Sales and Business … processes across CRM and ERP Strong knowledge of Business Central modules, including: Finance Sales & Purchasing Inventory & Warehousing Projects/Jobs/Resource billing Service Management Experience designing and supporting CRM-ERP integrations (D365 Sales & BC) Strong capability in: Functional design and documentation Process improvement and standardisation Stakeholder engagement ...

serve as the operational backbone for a high-profile, multi-million-pound digital transformation. This massive initiative centers on migrating a complex customer service management infrastructure from legacy systems (Siebel) into a unified, single-instance Servic. . click apply for full job details ...

products and services into cost-effective technical solutions Lead technical engagement with internal stakeholders including Operations Support, Test, WLT, Marketing, Revenue Assurance, Service Management, and the TSA security team Work proactively within virtual teams to help deliver best-in-class services Continuously develop your knowledge to ensure … interfaces Deep understanding of PCRF policy design to support both current and future data product needs Good knowledge of BSS provisioning architecture and subscriber management for PCRF/UDR databases Strong technical grounding in cloud-native and VNF platform architecture and deployment A customer-focused mindset, with the ability ...

Strong background in IT strategy development and execution. Familiarity with UK financial services regulations (FCA, PRA). Leadership qualities such as strategic thinking, stakeholder management, and the ability to drive change. Technical knowledge in capital markets trading platforms, FX product lines, and IT service management. ...

Technical Architect for an initial 6-month contract. Key duties: The ability to be able to translate technical concepts relating to software engineering, delivery management and service management. Able understand and resolve technical disputes across varying levels of complexity and risk. Work with business and technology stakeholders ...