IT Technical Support Engineer
NE11, Dunston, Gateshead, Tyne & Wear, United Kingdom
Churchill Services
We Put People First so you can Deliver Outstanding Service We have an exciting opportunity for an experienced IT Technical Support Engineer in our Gateshead office. Joining our fast-paced inhouse IT team, you will be offering guidance and mentoring members of the Service Desk Team as … a point of 3rd line escalation: advising and resolving support queries, while ensuring our knowledge base is up to date. As an IT Technical Support Engineer you will: Review, implement and resolve technical issues effectively Provide remote and on-site support (if required) at … a senior technical level Assist as required in the training and mentoring of junior engineers Ensure all technical environment details accurately recorded and maintained Create and maintain knowledge base documents where required Provide a high level of technical expertise and end user service As an IT Technical More ❯
Employment Type: Permanent, Contract
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