Per Month Onsite in Newcastle Clearance: BPSS Key Responsibilities Plan, design, and conduct user research activities to understand user needs, behaviors, and motivations. Conduct qualitative and quantitative research, including usabilitytesting, interviews, surveys, and focus groups. Work within GDS guidelines to ensure user research aligns with service standards. Analyse research findings and present actionable insights to stakeholders. Collaborate … experience as a User Researcher working within GDS frameworks. Strong knowledge of UK Government Service Standard and GDS assessment process Experience conducting a range of user research methods, including usabilitytesting, contextual inquiries, and accessibility testing. Ability to translate research findings into actionable insights. Strong stakeholder management and communication skills. Familiarity with agile delivery methods and working within More ❯
Engagement: Work closely with cross-functional teams, including product managers, developers, and marketing, to gather insights and feedback, keeping stakeholders informed and involved throughout the design process. Prototyping and Testing: Develop wireframes, prototypes, and user flows, conducting usabilitytesting to refine designs based on real user feedback. Continuous Improvement: Stay up-to-date with industry trends and More ❯
Applying principles of colour theory, typography, responsive design, and layout, while adhering to accessibility standards and guidelines, to create interfaces that are both aesthetically pleasing and highly functional.* User & UsabilityTesting: Conducting tests to evaluate the effectiveness and efficiency of the design, and making iterative adjustments based on feedback. Some other desirable skills include: * Education: Degree in UX More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
TXP Technology x People
within central government or large-scale public sector programmes Strong understanding of user-centred design principles and agile delivery environments Experience with a range of research methods (e.g., interviews, usabilitytesting, surveys, field research) Ability to communicate findings clearly and influence decision-making Knowledge of accessibility, inclusion, and digital service standards Excellent stakeholder management and facilitation skills More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Sanderson
Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct usabilitytesting and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in More ❯
higher) Skills - Strong leadership & interpersonal skills - Excellent communication & presentation - Analytical & problem-solving - Excellent writing & editing - Deep understanding of UX & user-centred design - Able to conduct/analyse user research & usability tests - Prioritisation & decision-making under pressure - Complex process mapping & engineering - Mentoring and developing teams - Familiarity with content delivery across multiple mediums - Maintaining content guidelines and best practices Experience - Proven More ❯
Jaggaer or similar SaaS platforms. Conduct complex process mapping and engineering , translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles , including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement More ❯
digital user experience. You will play a key role in gathering business and user requirements, translating them into actionable insights, and shaping intuitive, efficient digital interfaces that meet strict usability, accessibility, and security standards. Key Responsibilities: Lead UX research and user-centred design activities throughout the full product lifecycle. Collaborate closely with stakeholders, developers, and product owners to understand … complex business needs and system workflows. Conduct stakeholder interviews, workshops, and user testing to gather and validate requirements. Develop and deliver personas, journey maps, wireframes, prototypes, and service blueprints. Translate complex system requirements into clear, usable designs that improve user experience. Produce documentation such as user stories, acceptance criteria, and functional specifications. Advocate for UX best practices and inclusive … design principles within a multidisciplinary team. Support iterative Agile delivery, participating in sprint planning, reviews, and retrospectives. Ensure designs comply with security, accessibility (WCAG), and usability standards. Required Experience & Skills: Proven experience as a Senior UX Designer or UX-focused Business Analyst in government, defence, or secure environments. Experience designing for complex or legacy enterprise systems. Strong proficiency in More ❯
of platforms such as Jaggaer (highly desirable). Collaborate with cross-functional teams - Procurement, Systems, Data, Change/Comms - to deliver impactful solutions. Conduct and analyse user research and usabilitytesting, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/ More ❯
communication & presentation - Analytical & problem-solving - Excellent writing & editing - Deep understanding of S2C and CLM processes - Deep understanding of UX & user-centred design - Able to conduct/analyse user research & usability tests - Able to translate outcomes into detailed process & digital requirements - Prioritisation & decision-making under pressure - Mentoring and developing teams - Familiarity with content delivery across multiple mediums - Knowledge management best More ❯
with the GDS (Government Digital Service) standards Write and edit content for interfaces, forms, emails/SMS and guidance so users can complete tasks first time. Conduct content audits, usabilitytesting and iterate using data, evidence and feedback. Ensure every artefact meets accessibility standards and house style. Collaborate daily with designers, researchers, developers and stakeholders to align content More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Damia Group LTD
and relevant, making government services accessible and simple to use. Activities: . Collaborate with other user-centred design disciplines to create effective government services. . Support user research and usabilitytesting activities. . Understand users' needs and behaviours, analysing evidence and translating user stories into service concepts that meet their needs. . Develop and implement content that meets More ❯
systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous … Owner, Product Manager, Products Manager, Product Lead, Products Lead, Head Of Product, Head Of Products, Product Management Consultant, Product Management Specialist, GPO, Process Owner, Product Strategy Lead, UI, UX, Usability, User Research, User Experience, User Interface, User Centred, User-Centred, UCD, User Focus, User-Focus, User Led, User-Led, User-Centric, User Centric, Jaggaer, Ariba, Saas, Software As A More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem-solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous … Owner, Product Manager, Products Manager, Product Lead, Products Lead, Head Of Product, Head Of Products, Product Management Consultant, Product Management Specialist, GPO, Process Owner, Product Strategy Lead, UI, UX, Usability, User Research, User Experience, User Interface, User Centred, User-Centred, UCD, User Focus, User-Focus, User Led, User-Led, User-Centric, User Centric, Jaggaer, Ariba, Saas, Software As A More ❯
understanding of service design, visual design, Front End development and agile methodologies. Proven experience of gathering user requirements for web based services. Proven experience of managing, executing and analysing usability test and research sessions. Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services. Experience of … audience modelling and developing design personas. An in- depth understanding of the available research methodologies. Desirable Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment Role Lead on research projects, working with a … with the project's user research work to date and devise a strategy for moving the work forward Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users Collaboratively analyse the findings of More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating More ❯
with the project's user research work to date and devise a strategy for moving the work forward Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users Collaboratively analyse the findings of … understanding of service design, visual design, Front End development and agile methodologies. Proven experience of gathering user requirements for web based services. Proven experience of managing, executing and analysing usability test and research sessions. Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services. Experience of … audience modelling and developing design personas. An in- depth understanding of the available research methodologies. Desirable Skills/Experience Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment. If you are interested in More ❯