1 to 25 of 83 Contract User Research Jobs

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence … based approaches inform the design and delivery of services. The Role As a lead practitioner, you will ensure teams embed good user research practice , deliver actionable insights, and maintain high standards of research quality. You will guide strategy, influence stakeholders, and support teams to make evidence-based ...

Title: User Researcher Location: Remote with office work 1-2 a month in London or Manchester or Newcastle or Portsmouth Salary/Rate:£363 a day inside ir35 We are looking for an outstanding Senior User Researcher who can make a positive impact, and who wants to contribute … will change the face of public services and have the potential to dramatically transform the future of millions of people. You have a strong research background, with experience in the full range of user research and design methods and the ability to translate research findings into ...

Research Ops Lead - Remote An opportunity is available for a Research Ops Lead to support the effective delivery of user centred research across a large scale digital service. This role focuses on building strong research operations capability, improving access to insight, and enabling delivery teams … make evidence led decisions at pace. The Research Ops Lead will play a central role in strengthening research governance, tooling, and processes. About the Role - Research Ops Lead As a Research Ops Lead , you will create and publish regular user research reporting, including ...

least 10 years' experience solving complex business problems. Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Lead User Researcher As a Lead User Researcher, you will be responsible for setting the research strategy and leading user research activities across … multiple teams or large, complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs ...

Cleared User Researcher (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £540 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a mid-senior level SC Cleared User Researcher to support … Government department on a complex digital delivery programme. This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions. The Role You will lead and deliver user research across one or more services, ensuring user ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape ...

Cleared User Researcher (Salesforce) 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity ...

Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience … shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers ...

Researcher Location: Manchester Duration: 31/12/2026 Work setup: 2 days onsite/week MUST BE PAYE THROUGH UMBRELLA Role Description: The User Experience Researcher will be primarily responsible for management of the research team. Implementation and management of research processes. Overseeing and assigning appropriate … priorities. Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well ...

national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance … support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Key Responsibilities The project ...

Content Designer 6 months Remote Inside IR35 - Umbrella only Role Description Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes. Create, iterate, review and update content for new and existing services … meet user needs across a whole end-to-end journey. Be responsible and accountable for the accuracy, clarity, efficacy and success of content in your area. Build positive working relationships across teams and professions to advocate for user needs, and understand and influence stakeholders. Manage relationships with stakeholders ...

Senior User Researcher Key Skills & Experience: Senior Level User Researcher - Will Suit a User Researcher with extensive Public Sector Experience - Ideally having worked on multiple roles within Central Government. Experience with GOV.UK User Design & User Research Ability to work effectively in a secure, cooperative … umbrella company - day rate to the umbrella company is up to £450 p/day. Role Overview: We are looking for an experienced User Researcher to support our Central Government department. The role will focus on complex User Research within central government - working to GDS standards ...

User Researcher Up to £570 Per Day 6 Month Contract Active SC clearance required We are partnering with a leading technology organisation delivering user-focused digital products and are seeking an experienced User Researcher to join their team. This is a hands-on role where research directly informs design and business decisions, helping to create products that truly meet user needs. The Role: Lead and deliver end-to-end user research across multiple initiatives Plan, conduct, and analyse usability testing (moderated and unmoderated) as well as other qualitative and quantitative research ...

operate on a hybrid working model. Responsibilities:* Supporting the Digital Delivery team to ensure tasks and responsibilities allocated within projects are delivered accurately, meet user requirements and business goals and ensure the ongoing improvement of our digital platforms.* Support the Digital Delivery Product Owners in a range of projects … which may include both B2C and B2B digital products and campaigns, to ensure user journeys and landing pages are fully optimised.* Designing and carrying out user research and testing using a wide range of techniques, ensuring we build digital products that fit the needs of our users ...

looking for an experienced User Researcher to join a government digital delivery team. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the GDS Service Standard . Working closely with designers, product teams, and policy colleagues … will help shape services that are simple, accessible, and effective for all users. Essential Skills: Active SC Clearance required Proven experience conducting user research for digital services. Strong understanding of user-centred design, usability principles, and accessibility standards. Experience working with the GOV.UK Design System and delivering ...

role offers a hybrid/flexible working model based out of modern hubs in: Newcastle, Leeds, Manchester, or Scotland. What You'll Do Drive User-Centric Design: Analyze target user needs and task performance to create optimized, seamless end-to-end experiences. Expert User Research: Conduct … insights. Lead & Influence: Act as a subject matter expert, making key design decisions and solving complex problems across multiple teams. Continuous Iteration: Use real user feedback and testing results to refine designs and stay ahead of industry best practices. Who You Are Public Sector Pro: You have proven experience ...

improve their Air Traffic Management operations. Responsibilities not limited to: Work closely with the Design Experience Lead, product managers, developers, and stakeholders to understand user needs and design effective solutions Conduct and communicate user research, testing and analysis to iterate and validate design decisions. Advocate … user through deep understanding and articulating necessary trade-offs and priorities. Develop wireframes, prototypes, and visual designs that effectively communicate design concepts Collaborate with development teams to ensure the experience design is implemented accurately and efficiently. Participate in design reviews, implement feedback, and iterate quickly while maintaining quality ...

User Researcher - SC Cleared - remote - £450 - £550 per day (inside IR35) My client is looking for a User Researcher who has extensive experience in the Public Sector, and with Government Digital Services (GDS). As a User Researcher we need someone that has experience in understanding … applying a range of user research methods correctly for different life cycle phases, and advising others on these methods Communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition Establishing an effective user ...

skills needed for this role: Expert in app and web design with strong Figma skills and solid design-to-development handover experience Applies user research effectively to guide rapid iteration Collaborates confidently across product, engineering and content teams Detail-focused while able to pivot quickly and make smart … accountable for the end-to-end digital experience in the UK Product journey.As product designer you will be responsible for designing and shaping unique, user-centric product features and experiences. You will thrive working in a fast-paced environment with the ability to rapidly design/prototype, test ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully RemoteDuration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

Role: User Researcher Rate: £400-450 p/d (Via Umbrella) Location: Fully Remote Duration: To be discussed Contract Role- Inside IR35 Start: ASAP We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. … will work closely with multidisciplinary teams to ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects (Recent) Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs, transparency statements and clear … sprint leadership, RAID, benefits realisation. Skilled stakeholder navigator across Services, Comms, Finance, Legal/Procurement and suppliers. Deep service design mindset: accessibility, content design, user research, open standards. Practical AI literacy: able to run ethical, human-in-the-loop pilots and evidence outcomes. Desirable Experience with LocalGov Drupal ...

Cleared Interaction Designer - 7 months+ £425-525pd Inside IR35 - Mostly remote - potential need for travel for research Looking for an Interaction Designer with extensive experience in the Public Sector, and with Government Digital Services. Coaching and mentoring other interaction designers, growing skills, and providing constructive feedback on work … Talking about, and advocating for user-centred design to various audiences and stakeholders, in a way that other people understand Understanding the technology constraints that may need to be considered in design Using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user ...