22 of 22 Contract User Research Jobs

successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference. We are looking for a skilled User Researcher to lead … deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights, and ensuring that user-centered design principles are Embedded throughout the delivery life cycle. You will work closely with product, design, and engineering teams ...

Title: Senior User Researcher (Contract) - Public Sector/Digital Services Contract Length: November Location: London (Hybrid ) Clearance Required: BPSS Overview We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join … multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery and Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product ...

Cleared Lead User Researcher - AI Product experience essential £650 p/d Outside IR35 Initial 3 month contract with a 9 month extension likely 3-4 days per week on site in Central London Overview iO Associates are working with a very exciting company developing AI tools into … Defence & Secure Government industry. They need 1-2 Lead SC Cleared User Researchers for 2 workstreams that will be delivering a bespoke AI product into Defence and Secure Government clients. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments, AI Product development ...

Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services within a government environment. This role aligns with the GDS Senior Service Designer definition and requires someone who can work with minimal … service managers, product managers, programme directors, delivery teams and policy stakeholders to develop service concepts, shape end-to-end journeys, and ensure services meet user needs while aligning with organisational and policy constraints. Key Responsibilities Lead service design activity across complex services, taking ownership of end-to-end service ...

Cleared User Researcher - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared User Researcher to support the delivery of user-centred digital services within … central government environment . This is an excellent opportunity to work on a high-impact programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong GDS experience , including working to the Government ...

.Join a leading airline group and services provider as a User Researcher! Job Overview: We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences … delivering actionable insights through qualitative and quantitative research methodologies. Location: Uxbridge (Hybrid) Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies Contract Length: 6 Months Start Date: ASAP Key Responsibilities Plan and manage UX research projects across multiple products and share insights with stakeholders. ...

must be able to interview next Thursday and available to start on 1st June. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide … range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you ll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating ...

skilled Senior UX Researcher to join their team for an initial three-month contract. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide … range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you'll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating ...

Cleared User Researcher - Contract Rate: Up to £650 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced DV-cleared User Researcher to support the delivery of user-centred digital services within … central government environment. This is an excellent opportunity to work on a high-impact, secure programme where research plays a critical role in shaping policy-backed digital products and services. Key Requirements Active Developed Vetting (DV) clearance - must be current and transferable Strong experience working to GDS standards ...

Description Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every … bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities ...

high-quality content in line with GDS standards . You will work as part of a multi-disciplinary team to design clear, accessible, and user-centred content that supports critical public services. The Role As a Content Designer, you will be responsible for shaping and delivering content that meets … user needs, policy requirements, and government best practice. You will play a hands-on role in improving service journeys and ensuring content is evidence-based, accessible, and effective. Key responsibilities include: Designing, writing, and iterating content for digital public services Applying content design principles across complex, multi-channel services ...

potential We're looking for an experienced SC-cleared Content Designer to join a central government digital programme , helping to design clear, accessible and user-focused content for public-facing services. You'll work as part of a multidisciplinary team delivering services that meet the Government Service Standard . … alpha and beta phases Confidence working with senior stakeholders, policy teams and digital delivery colleagues Responsibilities Create clear, concise and inclusive content that meets user needs and accessibility standards Use data, user research and testing to continually improve content journeys Collaborate closely with user researchers, designers ...

lead a portfolio of complex, high-risk products through their full lifecycle. You will set the strategic vision and roadmap, making decisions that balance user and organisational value. Through your product management expertise and leadership, you will guide cross-functional teams to deliver innovative solutions that drive real impact. … ensuring successful delivery Coach and mentor other product professionals, building a strong product management community Represent product management with senior stakeholders, advocating for user-centred insights and data-driven decisions Leverage agile and lean practices to select the most appropriate delivery methods and encourage reflective practices Ensure products deliver ...

building responsive, accessible interfaces and scalable design systems that align seamlessly with brand storytelling. You will own the design of complex features, the user experience from discovery to delivery. Type: 3 Month Contract Day Rate: Market Rates (Outside IR35) Location: Manchester/Hybrid Start: ASAP Skills - Strong experience within … Product Design role, focused on user research, utilising a traditional UX centric approach for SaaS Platforms -Figma is the foundation of our work, so advanced fluency in Variables and Dev Mode is essential. -Strong Design approach, produce user-centred design solutions, transform product ideas from concept through ...

facilitate workshops, co-design sessions, and stakeholder alignment activities Produce journey maps, service blueprints, and experience maps to a high standard Work closely with user researchers to keep design decisions evidence-led Contribute to alpha and beta phases and support GDS service assessments Present design work clearly to senior ...

within complex systems, particularly mission planning and control environments Define and maintain Human-Computer Interface (HCI) design artefacts and specifications Lead and support structured user engagement activities to inform design decisions Contribute to a human-centred design approach through task analysis and requirements development Collaborate with multi-disciplinary teams … including systems and software engineering Provide input to demonstrator activities, including planning and facilitating user trials and engagement sessions Deliver technical briefings and stakeholder updates as required Skills & Experience Required Membership (or working towards membership) of the Chartered Institute of Ergonomics and Human Factors (CIEHF) Proven experience applying Human ...

tools across Teaching & Learning environments. Working closely with Human-Centred Design specialists and key stakeholders, you will be responsible for creating clear, engaging and user-focused content that supports adoption, learning and real-world use of Microsoft Copilot tools. Key Responsibilities: * Design and develop clear, user-centred content … materials * Create digital content including guides, walkthroughs, toolkits and learning resources * Translate complex technical concepts into simple, practical and accessible content * Help create coherent user journeys and experiences across multiple content touchpoints * Work closely with UX, Human-Centred Design and stakeholder teams * Apply accessibility and inclusive design principles throughout ...

high-profile central government digital programme. This role focuses on measuring, analysing, and improving service performance using data-driven insight, helping to optimise user journeys and drive continuous service improvement across complex government environments. This is a hands-on analytical role, working closely with product managers, user researchers … Google Sheets (advanced analysis) SQL for data extraction and manipulation Experience working with web analytics tools (e.g. Google Analytics, Adobe Analytics) Strong understanding of user-centred design and digital service optimisation Ability to communicate insights clearly to both technical and non-technical stakeholders Experience working in Agile, multidisciplinary teams ...

September Overview We are looking for an experienced Content Designer to join a high-impact NHS programme. You will be responsible for creating clear, user-centred content that meets GDS standards and works for a diverse range of users in a complex healthcare environment. You will work closely with … multidisciplinary teams including UX designers, researchers, product managers, and developers to ensure content is accessible, consistent, and aligned to user needs throughout the delivery lifecycle. Key Responsibilities Design and deliver clear, accessible content across digital NHS services and products Apply GDS content design principles and the NHS content style ...

week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design … plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable service design delivery across Discovery, Alpha and Beta phases Proven ...

take a senior, strategic role on a major central government digital programme . This role will suit someone who can set direction for user-centred design, lead and mentor teams, and influence at programme and senior stakeholder level while ensuring delivery meets the Government Service Standard . Key Requirements … Government Service Standard Proven experience operating as a UCD/Design Lead on complex digital services Strong background in leading multidisciplinary design and research teams Confidence influencing senior stakeholders, service owners and programme leadership Experience shaping UCD strategy across multiple products or services Responsibilities Set the UCD strategy ...

leadership Facilitating clear and effective communication between technical and non-technical stakeholders, translating complexity into actionable decisions Working closely with the Product Manager and User Researchers to ensure delivery stays aligned to user needs and Alpha outcomes Identifying and removing blockers proactively, escalating where necessary, and keeping ...