51 to 75 of 83 Contract User Research Jobs

looking for an experienced User Researcher to join a government digital delivery team. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the GDS Service Standard . Working closely with designers, product teams, and policy colleagues ...

/d Umbrella inside IR35 Role purpose/summary Ensure the modernised IDV solution is intuitive, adopted and operationally embraced. Align user experience with security outcomes. Own communication, training and adoption strategies. Responsibilities Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service). Conduct user research, usability testing and journey optimisation. Develop adoption and communications plans for phased rollout. Translate complex identity flows into user friendly experiences. Support change readiness across Helpdesk and wider user base. Essential Experience Identity centric UX experience (authentication, MFA, IDV, recovery journeys). Proven business change ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

Designer to support a key initiative focused on improving subscription and product-movement experiences. You'll work hands-on across discovery, UX, UI, and research to deliver customer-centric designs that drive commercial outcomes. What you'll do Lead discovery and user research around pricing, subscriptions … experimentation. What you'll need Strong digital product design experience (e-commerce or SaaS ideal). End-to-end UX/UI capability, from research to delivery. Skilled in Figma, prototyping, and facilitation. Understanding of freemium models, pricing strategies, and conversion focused design. Excellent communication and cross-functional collaboration ...

/UI Designer required to support a central government digital programme. Requirements: Strong end-to-end UX/UI design experience Exposure to user research (usability testing, interviews, discovery) Comfortable working in Agile, multidisciplinary teams Public sector/GDS experience desirable Active SC Clearance - essential and current Immediate ...

with a well-known consultantcy on some government projects. The roles would be mainly remote with some flexibility to travel to different locations for User Research activities. Due to urgency and nature of the role, candidates who hold active SC clearance would be preferred. You will lead … design of end-to-end, user-centred services, shaping how digital and non-digital journeys work together to meet user needs and policy intent. I am therefore keen to speak with candidates who have Strong experience as a Service Designer within the public sector Demonstrable work with Government ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user research Lead ethical, test-and-learn AI pilots with appropriate governance (DPIA/EqIA) Align suppliers and internal teams to shared outcomes Provide …/CRM/forms/integrations), and suppliers Confident agile delivery lead (sprints, RAID, benefits realisation) Deep understanding of accessibility, content design, and user-centred design Practical AI literacy — able to run ethical, human-in-the-loop pilots Strong stakeholder management across Services, Comms, Finance, Legal, and Procurement ...

product development methods, tools, and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches Analyses market and/or user research, feedback, expert opinion, and usage data to understand needs and opportunities Develops product propositions and determines product positioning and variants for different … customer and user segments Prioritises product requirements and owns the product backlog Coordinates trials and product launches and supports communications and training Anticipates changes in customer/user needs; adapts products and creates product retirement and transitioning plans Financial Management Supporting the effective use and control of financial ...

navigating their financial world. You'll collaborate closely with designers, product managers, researchers and engineers, ensuring content is clear, accessible and grounded in genuine user needs. What You'll Be Doing Turning complex financial concepts into clear, plain English Applying user research and insight to shape meaningful ...

/c 9th March South East - Hybrid 3 days per week onsite The roles Leads the design-led elements of the discovery, translating user insight into clear, structured capability views to support neighbourhood health delivery. What you'll do: - Leads the user-informed capability view, covering … capabilities and future needs - Grounds capability models in user research across Community Trusts, PCNs, GPs, and partners - Articulates capability gaps in a way that supports prioritisation and feasibility discussions - Contributes to high-level requirements and early thinking on pilots and phased delivery What we're looking for: - Strong ...

Are you a UX Designer passionate about creating digital services that truly work for everyone? our client is looking for a subject matter expert to join a high-impact team dedicated to transforming essential public ...

site hybrid basis out of either Leeds or Manchester. As a Senior Interaction Designer you'll: Demonstrate best practice in user centred design, for digital and non-digital interactions Work effectively across multidisciplinary teams, adapting quickly to change Accessibility and inclusion, considering the impact of new technologies Collaborate with … designers in other teams, give constructive feedback on other's work and contribute to developing design patterns Use research and analytics to understand user needs and identify opportunities Create prototypes using appropriate tools and methodologies, advising others on prototyping best practice Lead and coordinate design work, supporting other ...

work, contribute to strategic decision-making, and collaborate effectively within multidisciplinary agile teams. The Role You will be responsible for designing intuitive, accessible, and user-centred interactions across one or more digital services. Working closely with user researchers, service designers, developers, and product managers, you will help shape … solutions that meet user needs and align with GDS standards. Key responsibilities include: Designing user-centred interactions across complex digital services Producing wireframes, prototypes, and interaction flows at varying levels of fidelity Applying GDS standards, design patterns, and accessibility best practice (WCAG) Collaborating with user researchers ...

Content Designer 6 months Remote Inside IR35 - Umbrella only Role Description Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes click apply for full job details ...

Role: Senior User Researcher Rate: £550 - £575 p/d (Via Umbrella) Location: Remote (1-2 days a week Canary Wharf) Duration: End of November 2026 We are looking for highly capable Senior User Researcher to lead user-centred research across complex digital services. This role ...

work, contribute to strategic decision-making, and collaborate effectively within multidisciplinary agile teams. The Role You will be responsible for designing intuitive, accessible, and user-centred interactions across one or more digital services. Working closely with user researchers, service designers, developers, and product managers, you will help shape … solutions that meet user needs and align with GDS standards. Key responsibilities include: Designing user-centred interactions across complex digital services Producing wireframes, prototypes, and interaction flows at varying levels of fidelity Applying GDS standards, design patterns, and accessibility best practice (WCAG) Collaborating with user researchers ...

User Researcher Contract Initially 3 Months Hybrid Newcastle 2-3 Days a Week £400-£475pd Were seeking an experienced User Researcher who thrives in a fast-paced, public-facing environment with tight deadlines. This role goes beyond traditional research delivery and requires strong judgment, adaptability, and influence. … What youll do Drive user insight within the team to shape decisions and direction Deliver research in complex, time-pressured, and highly visible environments Adapt research approaches pragmatically to fit constraints while maintaining rigour Translate insight into clear, actionable guidance Collaborate closely with stakeholders and manage competing ...

design and evolution of a Salesforce-based SaaS platform. The successful candidate will be hands-on with wireframing and interface design, working closely with user researchers to support usability testing and iterating designs based on evidence-led insights. Whats on offer Contract length: 6 months, with potential extension Rate … skills using tools such as Figma and/or Sketch, with exposure to Mural or Miro Experience supporting or collaborating on usability testing alongside user researchers Experience creating user journeys, E2E diagrams, and as-is/to-be artefacts Active SC clearance and UK passport required Candidates with ...

they MUST HAVE active SC Clearance be a sole British National*** Key Responsibilities: Wireframing and designing of screens for a Salesforce based platform Supporting user researcher with usability testing activities Working in a multidisciplinary team Skills : Must have - experience with SaaS platforms, ideally Salesforce Experience … product) design Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to manage competing priorities Must have - Experience working in a multidisciplinary team Nice to have - AI experience Disclaimer ...

undertake an initial 12-month contract - hybrid, up to 3 days a week on-site in Manchester. Skills & Experience : Demonstrate best practice: in user centred design, for digital and non-digital interactions Work with User Researchers to plan and develop research activities that help teams to better … users. Experience working in multi-disciplinary agile teams, including (UR, Content, Service Design, Product, Engineering). Lead evidence based design and identify gaps in user or service understanding. Use a variety of prototyping tools and methodologies, guide others on best practice. Communicate design ideas clearly and facilitate discussions. Champion ...

User Researcher - Government (Remote - 2 Days On-Site) Rate:£350 - £400 per day (Inside IR35) Location:Mostly Remote, with visits to Telford twice a month Duration:6 months Clearance Required:BPSS We are looking for aUser Researcherto support all phases of work for aGovernment Digital Service (GDS)project. This … with robust data insights. Key Responsibilities: Data Analysis:Collaborate with Performance Analysts to interpret performance data from digital journeys, support channels, and other sources. Research Design & Experimentation:Design and conduct A/B tests and controlled experiments to evaluate service changes, ensuring statistical validity and actionable results. Qualitative Integration ...

Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: User Researcher Location: Telford - 2 days on site Duration: 6 months contract Pay Rate: £402 per day all inc. (PAYE through FCSA Umbrella) Job Description … Experienced User Researcher needed on One Login to support ALL phases of One Login work. Key Responsibilities: Data analysis - Work with Performance Analysts (Client) to interpret performance data from various data sources (eg digital journey, support channels). Research design & experimentation - Design and run A/B tests ...

Essential Skills: Strong experience as a User Researcher in digital service delivery. Ability to plan and conduct research using a range of methods (interviews, usability testing, contextual research, surveys). Experience working in Agile, multidisciplinary teams. Strong analytical skills and the ability to turn research into … clear, actionable insights. Understanding of accessibility, inclusive design, and assisted digital needs. Ability to communicate research findings clearly to technical and non-technical audiences. ...

Essential Skills: Strong experience as a User Researcher in digital service delivery. Ability to plan and conduct research using a range of methods (interviews, usability testing, contextual research, surveys). Experience working in Agile, multidisciplinary teams. Strong analytical skills and the ability to turn research into ...