Platform Discipline Lead
aberdeen, north east scotland, united kingdom
Sword Group
encompassing cloud, hybrid cloud, and on-premises infrastructure services. This role ensures that all platform related services are delivered to agreed service levels, aligned with the customer's IT strategy, governance, and security standards. The Platform Lead acts as the key technical and operational interface between the managed service provider, the customer's IT leadership, and third-party vendors. … against SLAs, KPIs, and contractual obligations for platform services. Architecture & Roadmap: Collaborate with enterprise and solution architects to evolve the customer's infrastructure and cloud roadmap, ensuring alignment with business objectives and modernization initiatives. Vendor & Partner Management: Manage relationships with key infrastructure and cloud service providers (e.g., Microsoft, AWS, VMware, hardware vendors), including license, support, and performance management. Incident … Leadership & Influence: Leads technical teams with clarity, sets direction, and builds collaboration across disciplines and suppliers. Strategic Thinking: Aligns platform initiatives with the customer's long-term technology and business strategies. Operational Excellence: Applies ITIL principles to ensure consistent, reliable, and measurable service delivery. Vendor Management: Skilled in negotiating, managing, and governing multiple vendor relationships to achieve value and More ❯
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