Customer Support Engineer
Bridge of Don Industrial Estate, Aberdeen, Aberdeenshire, Scotland, United Kingdom
Reed
tech and customer service, this is your next move. What You’ll Do: Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel … or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance-related bonus 25 days annual leave + bank holidays, with option to More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted: