2 of 2 Permanent Customer Experience Jobs in Aberdeen

applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking for a Customer Experience Manager to manage all of the operational-focused elements of the customer experience between Sword and our Energy customers, ensuring the service they receive retains … we do. You will report to our IT Operations Lead, and be dedicated to our customers , with a focused objective to build long-lasting, trusted relationships with our key customer stakeholders, developing an in-depth knowledge of their business goals and helping to achieve them. You will work in a dynamic, fast-paced and growing account environment, governed by … an experienced leadership team and guided by a comprehensive technical group. Ideally, you will have an operational or project delivery background, with experience managing teams of people, delivering services, and comfortable working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery More ❯

a fast-growing tech company for the energy industry. We are looking for a talented Automation Engineer to strengthen our team in Aberdeen. You will be part of our Customer Experience team supporting our managed service Cetegra clients through automation, process improvement, and best practice advisory. Cegal has ambitious international growth plans, and we are actively expanding our … API integrations Workflow design and process automation Development and deployment of O365, Intune, and Azure automation features Troubleshooting and optimization of automated solutions Qualifications Minimum 2 years of relevant experience using PowerShell Bachelor's degree in IT. Extensive competence may compensate for formal education. Operations or project delivery experience Experience with DevOps and C# Nice to have … Git Some understanding of Security and Network Active Directory and user security Who you are You are customer focused and deliver a high level of quality You are solution oriented and enjoy a dynamic work environment You are data-driven and convert insights into improvements You are structured and manage multiple tasks simultaneously You are curious and demonstrate an More ❯