2 of 2 Permanent ITSM Jobs in Aberdeen

large multinational company, engaging with teams in multiple different locations and regions and some travel within Europe will be required. Key Accountabilities & Responsibilities: ITSM Queue management and adherence to defined SLAs for infrastructure incidents and problems - ensuring your tickets are resolved to the end users satisfaction. Work across several infrastructure ...

innovating the effectiveness of the current customer support processes. The role will require a strategic thinker with strong experience of working within an ITSM environment with software products.The role will oversee service delivery and applications support as well as helping to manage deployments and client site engagements. You will ...