2 of 2 Permanent Service Desk Analyst Jobs in Aberdeen

Greetings!AdroitPeopleiscurrentlyhiring Role: Service Desk Analyst L2 Duration: Fixed term Employment Location: Aberdeen, UK - Onsite Job Spec Graduate with Minimum 3+ years of experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change … Problem Management Manage Service Desk activities, including: Owning overall responsibility for Incident and Service Request process handling on the Service Desk Liaise with the Service Manager Help with the development and issuance of Service Desk Operational Reports Driving automation and self-service ...

Minimum 3+ years of experience in a service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change, and Problem Management Manage Service Desk activities, including: Owning overall responsibility for the Incident and Service Request process … handling on the Service Desk Liaise with the Service Manager Help with the development and issuance of Service Desk Operational Reports Driving automation and self-service improvements, reducing manual effort for repetitive tasks. Resolving technical issues over the telephone, via email, via live chat ...