1 of 1 Permanent Manufacturing Jobs in Accrington

IT Service Delivery Manager

Location
Accrington, England, United Kingdom
technology service providers Lead, manage and develop a small team of IT Field Engineers responsible for providing on-site support across stores, distribution centres, manufacturing sites and support offices. Plan and coordinate field engineering activities, ensuring appropriate coverage, prioritisation and responsiveness to business needs. Monitor service performance, availability, capacity … small IT support team, including field-based engineers operating across multiple locations. Experience managing IT support services within a multi-site retail, logistics, manufacturing or distributed business environment. Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences Experience managing suppliers, service ...