5 of 5 Permanent ITIL Jobs in Altrincham

fast-pacedenvironment,you’llbe trusted toprovide user-centred1stand2ndlineService Desk support to colleagues based in our offices across the UK, Australia,and Malaysia.Youwill work to ITIL, ISO 9001 (quality management), ISO 27001 (information security management), ISO 42001 (Artificial Intelligence management), and Cyber Essentials Plus standards,and alsohave the opportunity tosupport … printers etc. Perform 2ndline ICT asset management, including the configuration, build, deployment, and maintenance of end-user devices such as laptops and smartphones. Apply ITIL, ISO 9001, ISO 27001, ISO 42001, and Cyber Essentials Plus best practices,includingsupport for scheduled audits andthe resolution of findings. Support the delivery of larger ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client … class IT function. Description Key Responsibilities Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance targets. ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client … class IT function. Description Key Responsibilities Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance targets. ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. \n Client Details \n Our client … Responsibilities\n \n \n \n Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. \n Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. \n Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance ...

experience for staff. Working in a fast-paced environment, you will provide 1st and 2nd line support, contribute to major projects, and align with ITIL, ISO 9001, ISO 27001, ISO 42001 and Cyber Essentials Plus standards. UK travel to London, Edinburgh and Leeds is expected. #J-18808-Ljbffr ...