Global Product Owner - IT Service Management
- Hiring Organisation
- Michael Page
- Location
- Altrincham, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum Bonus, Pension
seeking a Global Product Owner to lead the evolution of a global IT Service Desk, combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation … technology functions. Partner with stakeholders across the business to continuously enhance service quality, efficiency, and user experience. Profile Essential 5+ years' experience in IT Service Management or IT Operations. Hands-on ownership of an enterprise ITSM platform (Ivanti, ServiceNow, or equivalent). Proven ownership of IT support services across multiple ...