Customer Experience Advisor
- Hiring Organisation
- Parent TEST TJ Company 1
- Location
- Altrincham, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
looking for ways to improve and share helpful feedback What will you be doing? Managing queries from clients, candidates, and internal teams using Freshdesk, Microsoft Teams, and other tools Helping users understand and use the system effectively — from login issues to feature setup Supporting system configurations and updates … suggestions to improve our product and service Skills you'll need (or be ready to develop): Excellent communication and customer service skills Experience using Microsoft Office (Excel, Word, Outlook, PowerPoint) Exposure to any helpdesk software (Freshdesk, Zendesk, etc.) is a plus A structured approach to handling multiple ...