2 of 2 Permanent User Experience Jobs in Altrincham

Global Product Owner to lead the evolution of a global IT Service Desk, combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation … escalation models, SLAs, and operational governance frameworks. Own the global Level 1 & Level 2 IT support service, ensuring high levels of service performance and user satisfaction. Lead service reporting and performance analytics, using data to identify trends, improve outcomes, and support decision-making. Ensure consistency, standardisation, and best practice ...

using modern technologies and practices. What you'll be doing: Designing and developing high-quality software solutions Working within Agile Scrum teams alongside Product, UX and QA specialists Contributing to architecture, technical direction and engineering best practices Mentoring colleagues and sharing knowledge across the team Tackling complex technical challenges … TypeScript AWS Docker Kubernetes Terraform CI/CD & automated testing We'd love to hear from you if you: Have strong commercial Java development experience Enjoy working collaboratively and solving complex problems Advocate for Agile, TDD, pair programming and engineering best practices Have excellent communication and stakeholder engagement skills ...