1 of 1 Permanent Escalation Management Jobs in Angus

IT Support Engineer

Hiring Organisation
NCR Atleos
Location
Dundee, Angus, Scotland, United Kingdom
Employment Type
Permanent
modifications Troubleshoots network(s), infrastructure, or application issues, identifies root cause, establishes return to service, evaluates/develops/implements/documents mitigation strategies Escalation management. Initiate escalation (Bridge Call) and work with multiple specialist team to resolve a Problem. Support RCA Identifies and proactively seeks opportunities … attention to detail Must be a team player Good oral and written communication skills Tenacity to master both technical and relational aspects of project management Tenacity, to see projects through from start to finish Positive, self-motivated individual who can complete tasks independently Ability to work directly with other ...