2 of 2 Permanent Customer Service Jobs in Ashby-de-la-Zouch

Field Service Engineer is sought to join a specialist fleet technology business in London (inside the M25), supporting the delivery of field service operations across customer sites by carrying out reactive repairs, planned preventative maintenance, audits, and installation work on vehicle-based technology and associated equipment. … Field Service Engineer, London (inside the M25), will be expected to develop your understanding in the field, learning from senior engineers and the wider Field Service team in technical areas, service processes and best practice. This may include fault diagnostics, installation work, maintenance procedures, reporting systems ...

support. You will be responsible for all tasks to completed in line with company technical and quality standards and procedures. Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided. Attendance to all incidents/requests … directed by the Customer Incident Centre is required as per your engineering work instruction guidelines. Ability to be customer focused, and courteous in a professional and sensible manner. Ensure assigned incidents are monitored, updated, and progressed in a timely manner. Coordination between clients and vendors is crucial ...