Digital Service Delivery Manager
- Hiring Organisation
- Pennine Care NHS FT
- Location
- Ashton under Lyne, OL6 7SR, United Kingdom
- Salary
- £49387.00 to £56515.00
overseeing clear communication and post-incident reviews. Monitor performance (SLAs, MTTA, MTTR, backlog, CSAT) and drive continual service improvement through data insights. Stakeholder Engagement & Customer Experience Act as key liaison for service delivery across divisions and corporate services, leading service reviews and user forums. Improve customer satisfaction … religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits ...