2 of 2 Permanent Stakeholder Engagement Jobs in Ashton-under-Lyne

stakeholders and overseeing clear communication and post-incident reviews. Monitor performance (SLAs, MTTA, MTTR, backlog, CSAT) and drive continual service improvement through data insights. Stakeholder Engagement & Customer Experience Act as key liaison for service delivery across divisions and corporate services, leading service reviews and user forums. Improve customer … service level management). Understanding of service performance management including KPIs, SLAs, CSI. Knowledge of digital service delivery in complex organisations. Skills Essential Strong stakeholder engagement skills. Ability to analyse service data and deliver improvements. Ability to lead and develop staff. Disclosure and Barring Service Check This post ...

part of the PMO and reporting to the Projects & Contracts Manager, the successful candidate will manage projects throughout their full lifecycle, ensuring strong governance, stakeholder engagement, risk control, and successful transition into operational support ensuring alignment with business objectives and technical requirements. For more information regarding the role ...