3 of 3 Permanent Active Directory Jobs in Avon

Service Desk as a senior escalation point Networking & Systems Configure and deploy network hardware (routers, switches, wireless access points) Support core services including Active Directory, DNS, DHCP, and VPNs Assist with data handling and system optimisation General Duties Maintain high standards of customer service and communication … engagement skills Customer-focused and collaborative approach Self-motivated with a commitment to continuous learning Desirable Technical Knowledge Windows 11 and Chromebook environments Microsoft Active Directory, Group Policy & Entra ID Microsoft Azure (VMs, networking, security, monitoring) Microsoft Defender, Purview, and Microsoft 365 Admin Centre Exchange Online ...

incidents and service requests while delivering excellent customer service. You'll support a wide range of technologies, including Windows devices, Chromebooks, Microsoft 365, Active Directory, mobile devices, and network connectivity. What You'll Do Provide first-line ICT support via phone, email and the Service Desk. … technology. Experience in an ICT Service Desk, technical support or customer service environment. Excellent communication and troubleshooting skills. Knowledge of Microsoft 365, Active Directory, Windows 11 and mobile devices. The ability to prioritise workloads and work effectively under pressure. A willingness to learn and develop your ...

networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal ...