3 of 3 Permanent Customer Experience Jobs in Avon

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

businesses. This is a hands-on role where no two days are the same. From fibre installation to testing, troubleshooting and delivering great customer experiences, you’ll play a vital part in shaping our growing network. Key Responsibilities: Installing optical fibre cable into distribution points, fibre enclosures and patch … panels on new and existing networks Splicing and testing external/internal optical fibres to customer premises using Fusion Splicer, OTDR and ILM - taking pride in delivering exceptional quality Diagnosing and resolving faults on live and new networks Updating records, reporting completed works and accurately documenting any changes Taking ...