Technical Support Team Lead (MSP)
- Hiring Organisation
- F5 consultants
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work closely … with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational efficiency Conducting customer ...