Onboarding Specialist
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £26,000
technical customer support with structured system training and documentation. The Trainer - Technical Customer Support will work closely with customers to troubleshoot application issues, validate data-related problems, and deliver clear, repeatable training to ensure confident system adoption. This role is ideal for someone with 1-2 years' experience supporting … Responsibilities Technical Customer Support Provide front-line application support via phone, email, MS Teams, and support portal Reproduce and validate reported issues, including data and configuration-based problems Log detailed defect and enhancement requests, documenting workflows, decision logic, rules, and expected outcomes Liaise with second-line support and development ...