readers, and smart devices used on the shopfloor.* Comprehensive understanding of manufacturing shop floor systems including MES platforms and their integration points with OT/IT infrastructure.* Proficiency using ServiceNow or similar service management tools for handling incidents, problems, changes, service level management (SLM), and knowledge management processes.* Ability to follow structured service management frameworks while maintaining high standards of More ❯
systems including hands-on familiarity with line-side IT devices such as printers, scanners (including barcode scanners), barcode printers, mobile smart devices, and related touchpoints.* Proven working experience using ServiceNow or equivalent platforms for managing incidents, problems, changes, service level agreements (SLAs), and knowledge base articles.* Ability to follow structured service management processes meticulously while maintaining focus on delivering high More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding of Operational Resilience and Disaster Recovery. Understanding of ITIL and ServiceNow would be beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from More ❯
enable us to create brilliant IT systems and services. Job description As a Senior Technical Architect, you will be the expert for the technical design of solutions for the ServiceNow platform, its interfaces, and integrations. Ensuring technical solutions adhere to relevant standards and best practice, are resilient as possible and that the security of any integrations and interfaces meet security … with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience. This is an exciting time to join us, as we move on to deliver future phases … experience we would like you to have, but dont worry if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data More ❯
