2 of 2 Permanent ServiceNow Jobs in Avon

Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯

role for someone who wishes to further their career by helping us achieve HL's mission. What you'll be doing Monitor and manage ServiceNow queues to ensure service requests and incidents relating to compliance & identity products are dealt with in a timely manner. Progress project work, tracking progress in … requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable) Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations (essential) Azure RBAC SSO Integrations Conditional Access Compliance (Purview) AIP DLP E-Discovery More ❯