4 of 4 Permanent ServiceNow Jobs in Avon

and advanced user of Microsoft 365 Applications (Teams/SharePoint/PowerPoint) . Knowledge of platforms like Azure, AWS, or hybrid setups. . Familiarity with ITSM tools (e.g., JIRA, ServiceNow) . Ability to triage and troubleshoot application issues using structured ITIL processes . Strong communication and stakeholder engagement skills . Maintains a strong understanding of data protection and application security More ❯

Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯

ServiceNow Configuration AnalystBathHybrid - 3 in, 2 from home£Competitive + Benefits Excellent opportunity for a ServiceNow specialist to join an industry-leading organisation offering long-term stability, technical progression, and the chance to make a real impact across IT Service Management.This company is a well-established and growing business investing heavily in their IT operations and service processes. They are … committed to improving efficiency, adopting best practice, and ensuring their technology platforms support business-wide transformation.In this role you will administer, configure, and enhance the ServiceNow platform to support ITSM processes including Incident, Problem, Change, Request, and Knowledge Management. You will work closely with stakeholders across the business to optimise workflows, implement improvements, and drive automation. You will also produce … technical documentation, support integrations, and champion continuous improvement across the ITSM function.The ideal candidate will have proven experience working with and configuring ServiceNow, a strong understanding of ITSM and ITIL principles, and the ability to work both independently and collaboratively. Experience with integrations, scripting, and performance analytics would be advantageous but not essential.This is a fantastic opportunity to join a More ❯

making sure that technical and non-technical users are maximizing product functionalities. Actively engaging in a culture of continuous improvements to deliver quality service and support. Monitor and manage ServiceNow queues to ensure service requests and incidents relating to compliance & identity products are dealt with in a timely manner. Progress project work, tracking progress in Jira. Create and maintain accurate … adaptable when dealing with changing requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable). Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations Azure RBAC SSO Integrations Conditional Access Compliance (Purview) AIP DLP E-Discovery Interview process This will be More ❯