IT Support Manager
- Hiring Organisation
- THAMES 360
- Location
- Banbury, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal ...