Service Delivery Manager
- Location
- Banbury, England, United Kingdom
before they become delivery failures. Performance reporting is a core part of the role. You’ll own the monthly service performance report, using Power BI and Jira data to produce decision‐ready insight rather than vanity metrics. You’ll identify patterns in service failures or escalations …/7 in South Africa for all NOC‐related delivery. Core operational platforms include Jira Service Management, NetSuite, Microsoft 365, SharePoint, and Power BI. We don’t expect perfection on day one. We do expect you to take ownership quickly, ask the right questions, and build structure where ...