Account Manager
- Hiring Organisation
- Get Recruited (UK) Ltd
- Location
- Barnsley, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Account Manager - Onboarding and Retention Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service … delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports ...