1 of 1 Permanent Configuration Management Jobs in Basildon

Windows 10, Server (Apply online only)). You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of … planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical … You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree More ❯