6 of 6 Permanent Customer Experience Jobs in Basingstoke

Completion, Operations and Controls functions within our Property division. This is a high-impact leadership role responsible for ensuring the efficient, compliant and customer-focused delivery of services while driving operational excellence, risk management and continuous improvement across the business. This role is based in Basingstoke, with some travel … processes that support the continued growth of our Property business. You will work closely with senior stakeholders across the Bank, helping to deliver exceptional customer outcomes while maintaining robust regulatory and risk standards. Leadership & Strategy Lead the Pre-Completion, Operations and Controls functions, ensuring alignment to business objectives, customer ...

products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. **Salary from £35,000, depending on experience** **This is a hybrid role(3 days per week from Basingstoke office)** Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives. Build a personalised adoption plan that supports their business and increases customer advocacy. Be responsible for the overall delivery of the adoption plan and reaching the desired customer outcomes. Support the customer through ...

embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customer can reimagine their business with real‐time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity … serve as the strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco ...

occasional travel between our offices. The Role In this key role, you'll lead architectural strategy across business platforms, shaping holistic solutions that enhance customer experience and operational excellence. Collaborating across teams and technology partners, you'll ensure our architecture aligns with business goals and governance standards. Main … functional requirements and interact with other cross-functional teams Attending and contributing to technology governance forums and strategic planning discussions Essential Skills & Experience Strong experience in enterprise and solution architecture Knowledge of architecture frameworks (e.g. TOGAF) Expertise in SaaS platforms, application integration, and APIs Understanding of DevOps/ ...

Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience … enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role ...

Programme Lead - LPS Transformation Programme Location: Belfast/Customer Site Contract: Initial 6 Month Contract Day Rate: Up to £950 per day (inside IR35) Start Date: ASAP Clearance: Security Clearance Required Lead a Major Public Sector Transformation Programme We are seeking an experienced Programme Lead to lead a high … Department of Finance Northern Ireland. This multi-year programme is modernising land registration services through digital transformation, improved operational efficiency and enhanced customer experience. Working within a complex multi-supplier environment, you will provide end-to-end programme leadership, governance, assurance and stakeholder management to ensure successful delivery. ...