1 of 1 Permanent Dynamics CRM Jobs in Basingstoke

our transformation journey. You'll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms. Your focus will be on optimising customer journeys, blending both direct and indirect customer experience architecture, and ensuring our solutions are scalable … architectures. What do I need? Proven experience designing and implementing enterprise-scale customer-facing solutions across CRM, web, mobile, and omni-channel platforms (e.g., Salesforce, Dynamics 365, Adobe Experience Cloud). Strong understanding of digital customer technologies, integration tools, and automation (e.g., API gateways, RPA, marketing automation). Ability to influence senior stakeholders and communicate … with business objectives. Knowledge of compliance and regulatory requirements (e.g., GDPR, PCI-DSS) and their impact on customer technology design. Relevant certifications (e.g., Salesforce Technical Architect, Microsoft Dynamics 365 Solution Architect, TOGAF) and a degree in Computer Science, IT, or related discipline. Additional information We're always looking to recognise and reward our employees for the work More ❯