3 of 3 Permanent ITIL Jobs in Basingstoke

Capacity Manager), you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management. The role includes developing service plans, forecasts, and models for VMware environments … Capacity Manager) Strong experience in service delivery management within secure IT environments. Proven background in capacity management and service performance assurance. Good understanding of ITIL frameworks, with certification preferred. Experience working with VMware based infrastructure. Strong stakeholder management, communication, and issue resolution skills. Analytical mindset with the ability to lead ...

data governance, lineage and cataloguing using Purview/Unity Catalog. Establish data quality frameworks, monitoring and observability across pipelines. Manage orchestration, platform operations and ITIL-aligned incident/change processes. Ensure strong data security, access controls and regulatory compliance. Support and enable machine learning and AI solutions within Databricks. Monitor … operations end-to-end (including DevOps, monitoring, reliability and cost control). They will be fluent across data engineering, governance, ML enablement and ITIL-aligned change and incident management. Proven expertise in delivering Azure and Databricks data platform solutions. Strong background in designing and optimising complex ETL/ELT pipelines. ...

meet required standards. Lead the lifecycle of problem records, including root cause analysis and proactive trend identification. About You Strong experience establishing and maturing ITIL-aligned change and problem management processes in a large organisation. Proven experience in process or service ownership with measurable improvements delivered. Strong analytical and problem … solving skills, with the ability to interpret data and drive decisions. ITIL v3 or v4 Foundation certification. Familiarity with tools such as M365, Cherwell, DevOps, and methodologies such as Agile, TOGAF, and ITIL. Why Join Us? At SNG, you'll be part of a purpose-driven organisation that values fairness ...