VOIP Helpdesk Analyst
- Hiring Organisation
- Southern Communications Ltd
- Location
- Basingstoke, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
troubleshooting of cloud hosted telephony systems. Logical troubleshooting and problem-solving skills in VoIP environments with a good understanding of telephony concepts including IVR, ACD, CTI. Technical expertise in configuration and troubleshooting vendor products from Cisco, Yealink, Grandstream, Poly. Ability to communicate effectively at all levels, with excellent oral ...