Service Delivery Manager
- Hiring Organisation
- Nomios
- Location
- Basingstoke, Hampshire, UK
- Employment Type
- Full-time
service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused … internal stakeholdersWork closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customersOversee and execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management)Define, maintain, and improve Service ReportingIdentify areas for improvement across the Service Delivery ...