7 of 7 Permanent Microsoft 365 Jobs in Basingstoke

technical direction. The Role You’ll act as a senior escalation point for complex issues while also delivering hands-on project work across Microsoft 365, Azure, networking, and on-prem infrastructure. You’ll work closely with the Head of Technical Services to shape best practice, mentor engineers … ensure clients receive a consistently high-quality service. Key Responsibilities • Provide expert-level 3rd line support across Microsoft 365, Azure AD, Windows Server, and networking • Lead technical delivery for migrations, deployments, and infrastructure upgrades • Act as an escalation point for the service desk and support engineers • Troubleshoot ...

ticket-churn culture. No being left to sink or swim. What you’ll be working with You’ll support users across a modern M365 stack , including: Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Windows 10 & 11 Intune and Autopilot for device provisioning and management Remote support and ticketing … happening. What you’ll be doing Being the first point of contact for IT support queries via phone, email, and tickets Troubleshooting Windows and M365 issues with confidence Provisioning and supporting devices using Intune and Autopilot Escalating issues when needed — without blame or politics Keeping documentation accurate ...

successful applicant will have a good knowledge of MS Windows Operating Systems, Active Directory, PC/Laptop & Printer Hardware and MS Office/M365 , as well as experience of single sign on solutions. Experience of using a Helpdesk/Service Desk and Remote Control Support Tools is part ...

What Youll Need to Be Successful Strong background as a Wintel SME, ideally from an infrastructure engineering or architecture-aligned role Solid experience across Microsoft infrastructure technologies, including: Windows Server, VMware, SQL Server, Microsoft 365 Proven experience providing 3rd and 4th line support in enterprise environments ...

documentation and handovers Required Experience & Skills Proven experience in a 2nd/3rd Line role within an MSP Strong background supporting Windows Server and Microsoft 365 environments Experience with virtualisation technologies (VMware and/or Hyper-V) Solid understanding of networking and security, including firewalls and VPNs ...

documentation and handovers Required Experience & Skills Proven experience in a 2nd/3rd Line role within an MSP Strong background supporting Windows Server and Microsoft 365 environments Experience with virtualisation technologies (VMware and/or Hyper-V) Solid understanding of networking and security, including firewalls and VPNs ...

persuasion, Structure and logic, Driven/dynamic. Excellent written and oral communication and presentation skills. Strong numerical skills. IT literate and proficient in Microsoft 365. Ability to use own initiative and work effectively in a team. Passion and drive to achieve results. Willingness to travel. Strong attention to detail. ...