2 of 2 Permanent Microsoft 365 Jobs in Basingstoke

Enjoy IT support, but want to spend more time getting hands-on with projects? Perhaps you're working for an MSP, supporting customers across Microsoft 365, infrastructure and networking. You've also been out to customer sites, installed routers and switches, set up wireless networks or helped … expenses. More project ownership. Deliver site upgrades and installations from assessment through to completion. Plenty of variety. A blend of field engineering, infrastructure projects, Microsoft 365 and service desk support. Flexibility. Manage your site visits, with opportunities to work remotely between projects. Support to develop. Guidance from ...

Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose … Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user ...