6 of 6 Permanent Service Delivery Jobs in Basingstoke

and internal platform support services, ensuring reliable, scalable, and secure 24 7 support across the organisation. The ideal candidate will bring a deep understanding of IT operations, internal systems, service management, and stakeholder engagement, particularly within a high-growth, technology-driven environment such as electric mobility or energy tech. Develop a strategic alignment in line with the CTO to … identity management. Establish and enforce IT policies, standards, and procedures to ensure high availability, performance, and security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service delivery through ITIL-aligned practices, KPIs, and SLAs. Drive automation and self-service … performing IT operations and support team, including recruiting, coaching, performance management, and professional development. Manage relationships with external vendors, MSPs, and technology partners to ensure cost-effective and reliable service delivery. Collaborate with InfoSec and Legal teams to ensure compliance with relevant regulations (e.g., ISO 27001, GDPR). Lead incident response and disaster recovery planning/testing for internal More ❯

has an opportunity for an experienced Professional Services Consultant to work with our key customers & vendors. The focus of the role will be in three key areas: Professional Services delivery, technical account development & team leadership responsibilities. This focus will be provided across our three business segments; Enterprise, Research & Education and Service Provider. Professional Services is a key part … services strategy, and the individual will be expected to deliver expertise in design, implementation and optimization of the customer solution. This technical aspect of the role is a billable service and will contribute to the financial targets and success of the business. To support the Axians account teams on strategic accounts the individual will need to provide strong engagement … impact on customer growth & to also promote Axians services. In addition, the role will have the responsibility for being the Team Leader to Consultants within the Professional Services/Delivery domain. To be successful, the role requires the use of personal presence, influencing and technical skills to represent Axians to ensure impact and delivery against the Axians business More ❯

operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global … management responsibilities sat with the Programme Lead. To maintain momentum and ensure excellence across all contract elements, we're recruiting a Deputy Implementation Manager to share ownership of Agile delivery while overseeing critical Fixed-Price milestones. The Deputy Implementation Manager will: • Lead and manage all Agile elements of the contract • Confirm scope, produce forecasts, and ensure accuracy of reporting … data for billing • Own the risk management process and escalate critical risks to the wider Programme Lead • Provide management oversight across testing, security, and service-delivery workstreams • Track and report progress, both internally and to the Prime Programme Lead • Act as the on-site escalation point for CGI work-stream leads and Authority stakeholders • Deputise for the Programme More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you’ll be doing Develop and implement a forward-looking telephony strategy that supports the organization's … recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations, evaluating and implementing new technologies that can offer competitive advantages, cost savings, and improved service delivery Lead projects aimed at consolidating telephony systems and services, driving economies of scale, and reducing redundancy Troubleshoot and resolve telephony issues, working closely with Core IT/ More ❯

depending on experience) WHAT THE JOB IS ALL ABOUT " Hey I'm Rich, TechOps Director, and I'm looking for a Cloud Infrastructure Engineer to support the delivery and ongoing evolution of our cloud-based systems that power live sports operations around the world. This hands-on, delivery-focused role is ideal for someone with a foundational understanding … will span the full deployment lifecycle, from early-stage proof-of-concepts (PoCs) and demos through to feature validation and post-launch support. As part of a cross-functional delivery team, you'll gain valuable experience across live video pipelines, AWS infrastructure, hybrid networking models, and globally distributed deployments. This role is also key in bridging the gap between … cloud engineering and operational support ensuring smooth handovers, issue resolution, and continuous improvement of our service delivery. WHO YOU'LL WORK WITH " DevOps Engineers Software Developers TechOps System Leads Network Infrastructure Engineers Global System Architect IT and Security Teams Venue Operations & Deployment Teams Reporting to: TechOps Director WHAT YOU'LL DO " Coordinate end-to-end cloud workflow delivery More ❯

Be Doing Designing, developing, testing, and documenting new or amended Java applications based on detailed specifications. Providing application maintenance and support either directly to end-users or to internal service delivery teams. Conducting impact analysis and contributing to the design of mid-sized solutions within a larger architectural framework. Managing your own workload independently, with minimal need for More ❯