2 of 2 Permanent Service Design Jobs in Basingstoke

IT Service Lead (18 Month FTC) Salary: £56,000 - £62,000 per Annum Location: Basingstoke 2x a Week Overview My client is seeking a Service Design Lead. This role would be responsible for ensuring that IT services, systems, and products are effectively transitioned from design into live operations. This role works closely with project teams, operational … teams, and business stakeholders to create service designs that are reliable, secure, maintainable, and aligned with organisational goals. Acting as the bridge between project delivery and ongoing operations, the role ensures new or updated services are fully operational from day one. Key Responsibilities Drive service design activities across multiple initiatives, from initial impact assessment to the development … of Service Design Packages and operational support models. Define and document operational requirements, including staffing, processes, technology, tooling, SLAs/OLAs, and reporting needs. Lead workshops with project teams, service owners, IT operations, and stakeholders to collaboratively develop the service support model. Ensure smooth handover to live/BAU teams with complete documentation, knowledge transfer, and More ❯

IT Service Design Lead Basingstoke – Hybrid 18 Month Fixed Term Contract - £56,000 - £62,000 We’re looking for an IT Service Design Lead to join a forward-thinking organisation focused on delivering digital and technology services. You’ll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. You’ll need to have experience with the following: IT service design, transition, or architecture within a technology or digital environment Strong understanding of More ❯