3 of 3 Permanent Service Design Jobs in Basingstoke

Service Architect

Location
Basingstoke, England, United Kingdom
National Security IT provider Tektora are supporting a leading Defence and National Security IT provider who are looking to speak with DV Cleared Service Architects for a contract opportunity working across both legacy and new technologies as part of a live system transitioned programme. This role would suit … skilled service architect with excellent interpersonal skills who has owned service design for complex or high value deliveries into live service and is looking to develop further across operating model design and secure programme delivery. The Role You will be involved in: Owning and being ...

Service Delivery Manager

Location
Basingstoke, England, United Kingdom
POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with key client … stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high ...

DV-Cleared Service Architect: Secure Live Service Design

Location
Basingstoke, England, United Kingdom
Tektora are seeking a DV Cleared Service Architect on a contract basis to work across legacy and new technologies within a live transitioned programme. The role is on-site in Hampshire/Basingstoke, 5 days a week, with UK Sole National DV clearance required and a focus on secure … programme delivery. You will own end-to-end service designs, drive operating model changes, and collaborate in a multi-skilled agile team spanning security, service and management. #J-18808-Ljbffr ...