2 of 2 Permanent Stakeholder Management Jobs in Basingstoke

balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point … both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development Lead and support technical support and project teams Coach, mentor, and develop team ...

Hours: Monday-Friday This is the job In this role, you will build and develop a B2B SME reporting suite for the Road Product Management & Trading team, turning complex data into clear, actionable insight. Your work will help us better understand our SME customers and ensure we deliver products … receive consistently great outcomes. What will I be doing? Supporting the Road Product and Trading teams by developing a reporting suite that enables effective management of B2B SME products and clear understanding of product performance. Assessing current reporting capabilities, identifying gaps and defining requirements with stakeholders across Product ...