Audio Visual Technical Services Manager
Basingstoke, Hampshire, United Kingdom
Rafferty Resourcing Ltd
Audio Visual Technical Services Manager - South Are you ready to elevate your career in a dynamic and supportive environment? We are on the hunt for a seasoned professional to become the advanced technical support and escalation point of contact for audio-visual (AV) challenges that exceed typical … expertise. As the linchpin of the technical team, you will empower Helpdesk engineers, Field Service Engineers, and customers by expertly tackling intricate post-project technical issues, system redesigns, and escalated service requests. Join this team and become the trusted expert everyone turns to! Key Responsibilities: Lead Technical … point for complex AV issues, guiding Helpdesk, Field Service Engineers, and customers to effective resolutions. Innovate and Improve: Execute programming changes, DSP redesigns, and technical corrections post-project, fostering continuous improvement. Drive Efficiency and Satisfaction: Manage AV-related escalations through the Helpdesk, ensuring swift resolutions and exemplary customer satisfaction. More ❯
Employment Type: Permanent
Salary: £50000/annum
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