IT Support Engineer
Basingstoke, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
post-resolution follow-ups with end users who have logged calls. * Administer telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response and video conferencing systems. * Configuration of Mobile Devices * Perform troubleshooting steps for each ticket, documenting all steps taken to provide a high first contact fix rate as per knowledge articles More ❯
Employment Type: Permanent
Salary: £30,000
Posted: