1 of 1 DemandTrendPermanent B2B Jobs in Bath

implement and evolve Jugo’s support infrastructure as we scale. Reporting into the Head of Ops, this role is ideal for someone who has been hands-on in a B2B SaaS environment and is now ready to build and develop a technical and commercial support function that is focused, fast, helpful and future-ready from day one. You’ll … feedback is structured, visible, and driving product improvement About You: You’ll thrive in this role if you: Have 5+ years of customer support experience in a fast-moving B2B SaaS environment Have experience setting up or scaling tools like Zendesk, Freshdesk, HelpScout Write clearly, calmly, and efficiently under pressure Know how to recreate and specify technical bugs Are More ❯