1 to 7 of 7 Permanent Service Delivery Jobs in Bath

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and more »

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and more »

providing guidance and training to minimise inappropriate usage and enthuse system users. You will be passionate about delivering excellent services to healthcare staff and service users. You will be highly motivated and have excellent working knowledge of Microsoft Office & IT Service Desk Systems and Processes. You will have … excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. Experience and understanding of how administration & clinical processes work together and how to support clinical systems would be desirable although training will be … user changes where troubleshooting/investigation will need to be carried out. Monitor, prioritise and manage the Clinical Systems Support queue within the IT Service Desk system. Take ownership and responsibility of tickets and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) currently in more »

Job Description This is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced … it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this role is with 2 direct reports and the senior figure in a team of 12. In this position you will be responsible for managing the Service Desk ticket system, ensuring processes and … levels. Experience Requirements: Proven experience collaborating within an IT support function Solid experience leading solves with incidents, requests and changes Strong technical knowledge of service desk tools and IT systems/applications The Successful Candidate will be: Able to communicate and manage stakeholders at all levels Adaptable with strong more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Network Engineer to join them in supporting customer and internal projects across the South West more »

Solution Architect to join our Digital, Data & Technology Department (DDaT). This role is crucial for our digital transformation journey, focusing on transforming technology service delivery and fostering strong partnerships across departments. As a Solution Architect, you will be a subject matter expert, providing technical leadership and ensuring more »

Solution Architect to join our Digital, Data & Technology Department (DDaT). This role is crucial for our digital transformation journey, focusing on transforming technology service delivery and fostering strong partnerships across departments. As a Solution Architect, you will be a subject matter expert, providing technical leadership and ensuring more »