2 of 2 Permanent Support Engineer Jobs in Bath

Job Description We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including … technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise … in Microsoft environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license More ❯

1st line technical support -Software Location: UK Hybrid/Remote Options | Sector: Technology, Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors … and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation, and … 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and email More ❯