2 of 2 Permanent IT Support Jobs in Bedford

IT Support Technician Solihull, Birmingham Up to £32,000 per annum dependent on experience IT Support Technician - needed for our Solihull Site. We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team. Are you ready to work for one of … the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe? Then Join our Whale Family! We are looking for someone who can provide IT support to all computer users within Whale Tankers, someone who can also log/update helpdesk tickets & work closely with the IT team on infrastructure project work. You will have … previous working experience of within an IT team along with experience of troubleshooting hardware and software and a solid understanding of networking concepts. You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users. A full job description is attached at the More ❯

2nd Line IT Support required for a brilliant business based south of Bedford. This is a permanent, hybrid role (days in the office) paying upto £34k base on a 4 days on, 4 days off day shift pattern. We’re seeking a proactive Tier 2 Engineer to join a growing Managed IT team. You’ll provide second … line support to customers, ensuring smooth operation of their IT services and infrastructure. This is a hands-on role involving troubleshooting, monitoring, and maintaining systems, whilst contributing to service improvements and mentoring colleagues. What you’ll do: - Diagnose and resolve 2nd line technical issues across desktops, servers, and end-user devices - Monitor and maintain client IT systems … patching, updates, performance tuning) - Support incident, change, and problem management processes (ITIL-aligned) - Collaborate with Tier 1 & Tier 3 engineers, sharing knowledge and best practice - Provide excellent customer service and build strong client relationships - Contribute to security, compliance, and service quality improvements What we’re looking for: - 3+ years’ IT support experience (MSP environment preferred) - Knowledge of More ❯