2 of 2 Permanent Performance Management Jobs in Bedford

operations, take owner ship of Ha lo PSA (our ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk … core part of this role will be to establish strong operational control, reduce dependency on informal or inconsistent ways of working, improve processes and performance management, and build a resilient, scalable service desk function that delivers a reliable, professional customer experience. Objective:? Manage Daily Operations of the Service ...

THIS APPEALS TO YOU Support regional leaders across all divisions on all people-related matters by identifying HR priorities and delivering on the people management strategies that align with the company’s overall goals. Lead and support the local People Partner in the Netherlands while overseeing People Partner operations … managers on employee relations cases, ensuring that these are well managed and follow process, best practice and employment legislation. Lead on employee relations case management, (e.g. disciplinaries, grievances, performance, attendance, dismissals, employment tribunals) Support and guide managers to strengthen their skills and confidence in managing people matters. Provide ...